Can an offshore estimator read Australian plans and price to Australian rates?
Yes. The Philippines produces civil engineering, architecture and quantity surveying graduates who measure in metric and are used to Australian drawing conventions, and Offshored shortlists candidates who have already priced Australian work. You supply your rate library, supplier pricing and quote template, and your licensed person reviews every quote before it goes out. Within a few weeks the estimator knows your margins and your suppliers as well as anyone in the office.
How does an offshore scheduler deal with my customers and my technicians?
Through your phone system and your job management software, exactly as a local scheduler would. They answer and make calls on an Australian number, send SMS confirmations from simPRO or ServiceM8, and message technicians on the tools you already use. They work your hours, so a customer ringing at 7:30am in Brisbane gets a person, not voicemail.
Is offshore staff worth it for a small business with three or four vans?
That is the size of business where it makes the biggest difference. The first hire is usually one scheduler and admin person who also keeps the bookkeeping current, for A$1,900 to A$2,400 per month through Offshored, with no recruitment fee and no lock-in. The owner gets the evenings back and the phone gets answered. An estimator or a dedicated bookkeeper comes later, when the quoting volume justifies it.
How quickly can an offshore estimator or scheduler start with a trades business?
Typically one to two weeks from your first call with Offshored. Shortlisting takes three to four days, then you interview the shortlisted candidates and choose the person yourself. Because the Philippine employing entity, payroll and onboarding are already in place, your team member can start as soon as the paperwork is signed and their job management software login is ready.
Who employs the offshore staff working for my trades or construction business?
Australian Pathways OPC, a registered Philippine company, is the legal employer of every team member recruited by Offshored. It holds the employment contract, runs payroll and pays the Philippine statutory contributions, while Offshored recruits and manages the person and is the Australian company you contract with. You direct the daily work, and because the team member is not your employee under Australian law, superannuation, PAYG withholding and payroll tax do not apply, although you should confirm your own position with your accountant.
What happens if my offshore team member does not work out?
Offshored replaces the team member at our cost, with no re-recruitment fee. During the six month probation Offshored formally asks for your feedback at the end of month one, month three and month six, so a poor fit is picked up early. There is no lock-in contract either: you pay month to month and can end the arrangement with 30 days' notice and no exit fee.
What does an offshore estimator cost a trades business?
A$2,400 to A$3,400 per month through Offshored, all inclusive: salary, statutory contributions, HMO after probation, payroll and HR, with no recruitment fee. Offshored's cost benchmark shows a Sydney estimator advertised on Seek at A$120,000 to A$140,000, which is A$134,400 to A$156,800 with 12 percent superannuation, against A$28,800 to A$40,800 a year, a 76 percent saving at the midpoint.
Can Offshored supply offshore staff to an architecture or building design practice?
Yes. Offshored recruits offshore drafters for architectural and building design practices at A$2,400 to A$3,400 per month: working drawings, construction details and council sets in your CAD or BIM software to your standards, with your registered architect or building designer reviewing and issuing. Estimators, schedulers and bookkeepers for the construction side are recruited the same way, one dedicated person per role.
How do I hire offshore staff for a construction business?
Book a 20-minute call with Offshored, describe the role and the software you run (simPRO, ServiceM8, AroFlo, Bluebeam or your own), and Offshored shortlists in three to four days. You interview the shortlist, choose the person, and they start one to two weeks from the first call, employed in the Philippines by Australian Pathways OPC and working your hours. No recruitment fee, no lock-in contract, 30 days' notice to end.