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Why Australian businesses trust Offshored with their offshore team

Offshored was built by two Australian business owners who used offshore staff in their own companies first, then built the firm they wished they had. Since 2023 we have recruited over 50 team members, employed by our Philippine entity Australian Pathways OPC, for 18+ Australian businesses from our own office in BGC, Manila. Australian-owned, Manila-operated, rated 5.0 on Google.

Our story

Built from experience, not theory

Offshored is a privately held, Australian-owned offshore staffing company. We recruit and manage high-performing Filipino professionals, legally employed by our Philippine entity Australian Pathways OPC. They are bookkeepers, drafters, administrators, customer service staff and more, and they work full time for Australian businesses from our office in BGC, Manila.

Before Offshored, co-founders William Smith and Jackson Taylor ran their own Australian businesses, including scaling ventures ranked among Australia’s fastest-growing companies, and integrated remote Filipino talent into their own operations first. That experience became the blueprint: a dual-location model with strategic leadership in Sydney, and delivery run by our Filipino operations team with local HR and management expertise.

Three years on, over 50 team members support 18+ Australian businesses across construction, trades, property, architecture, bookkeeping and professional practices. Every one of them is employed properly, trained continuously and proud of where they work.

3+years operating
18+Australian clients
50+team members employed
5.0★Google rating
What we stand for: operational excellence, with your offshore team integrated into your processes, tools and culture, not bolted on. Ethical recruitment, with no placement or onboarding fees, real employment with health cover, fair pay and career progression for our Filipino team. And transparency: Australian accountability, Philippine labour-law compliance, and no lock-in contracts, ever.
Founders and leadership

The people you’ll actually deal with

Offshored was founded in Sydney in 2023 by William Smith and Jackson Taylor, two Australian business owners who had already run offshore teams inside their own companies. Both are still hands-on: William works with every Australian client, and Andrew Morcombe, our Account Manager in Manila, looks after every client team day to day.

William Smith, co-founder and CEO of Offshored
William SmithCo-founder and CEO · Sydney

Sets Offshored’s strategy and stays directly involved in recruitment standards and client outcomes. Before Offshored, William built and led national businesses in aged care, education and vocational training, managing teams in Australia and the Philippines, and he set up the Manila operation on the ground. Previously scaled ventures ranked among Australia’s fastest-growing companies.

william@offshored.netWilliam on LinkedInWilliam's profile and guides
Jackson Taylor, Director and co-founder of Offshored
Jackson TaylorDirector and Co-founder · Sydney

Co-founded Offshored after successfully integrating Filipino team members into the businesses he ran with William, proving the model before offering it to clients. Jackson began moving construction admin and drafting roles to Manila first.

jackson@offshored.netJackson on LinkedInJackson's profile and guides
Andrew MorcombeAccount Manager · Manila

Your first call once your team member starts. Andrew runs onboarding, HR and the day-to-day support for every client team from Manila, handles your team member's payroll and statutory contribution queries, and covers US hours for Offshored's US clients.

andrew@offshored.net
The wider team

One office, one team, in BGC, Manila

Our Australian office is at Level 1, 63-73 Ann Street, Surry Hills, two minutes from Wynyard station, where clients can meet us by appointment.

Your team member sits alongside our own management in Suite 706, HSS Corporate Building, BGC, with proper employment, private health insurance, ongoing training and a career path.

The Offshored team together in the Manila office
The Offshored team in BGC, Manila
Offshored team members at the office logo wall
Offshored team members on the office rooftop
The Offshored floor during a working day
A normal working day
Two Offshored colleagues
Why the Philippines

Why does Offshored run its offshore staffing from the Philippines?

Offshored runs its offshore staffing from the Philippines for three reasons: an English speaking, university educated workforce, a time zone two hours behind Sydney on standard time, and a salary market that puts Offshored's fees a median of 67 percent below Seek's advertised Sydney salary plus 12 percent superannuation across fourteen roles, range 59 to 76 percent (Offshored cost benchmark, September 2026).

English is an official language of the Philippines and the language of university education and business there, so a bookkeeper, drafter or support officer joins your Microsoft Teams calls and writes to your customers without a language layer in between. Manila is UTC+8 and Sydney is UTC+10 on standard time, so an 8:30am Sydney start is a 6:30am Manila start and the whole working day overlaps.

The third reason is the employment framework. Every Offshored team member is employed in the Philippines by Australian Pathways OPC (Company Registration 2023010082245-00) under the Labor Code administered by the Department of Labor and Employment, with SSS, PhilHealth and Pag-IBIG contributions, 13th month pay and HMO cover after probation inside the one monthly fee from A$1,900 (Offshored pricing page, October 2026). William and Jackson used Filipino team members in their own companies before Offshored existed, which is why the model is one named person per role rather than a shared pool. Read how the model works, step by step.

What our clients say

Don’t take our word for it

★★★★★

“My landscaping business has two full-time designers and a full-time bookkeeper with Offshored. One of our designers has been on board for 3 years. She is amazing! Their English is great and they have a really good work ethic. I tell everyone how good Offshored is to deal with!”

Malcolm BerceLandscaping business owner · Google review
★★★★★

“I’ve been using Offshored for all my drafting needs and they’ve been fantastic to work with. The team is reliable, detail-oriented, and always delivers high-quality documentation on time.”

Marcus McConnellDrafting client · Google review
★★★★★

“Excellent partner for outsourced tasks; they’ve streamlined operations and boosted productivity. Offshored’s commitment and reliability make them worth every penny. Highly recommended.”

Syed ExcelBusiness owner · Google review
★★★★★

“I found William and his team to be incredibly helpful, connecting me with what I needed to streamline my business operations.”

Grant CameronBusiness owner · Google review

Rated 5.0 ★ on Google, with verifiable reviews from Australian business owners.

The Offshored team in BGC, Manila

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