| Pricing model | "Staff salary + Cloudstaff Fee + Hardware rental", with no markup on the salary. The Cloudstaff fee covers workspace, office and technical support and staff benefits8. The homepage describes "one clear monthly rate per staff member"9 | One all-inclusive monthly fee per full-time team member, invoiced in advance. Salary, statutory contributions, 13th month pay, HMO after probation, payroll, HR and equipment are inside the fee1 | Fixed monthly service fee per employee plus salary and benefits with no margin17 | Salary at cost plus a facility fee24 |
| Published prices | Not published. The TeamBuilder calculator gives "indicative pricing only" and the site offers pricing from a specialist in under 30 minutes10, 9 | Published: from A$1,900 a month, with a cost band for every role, up to A$4,800 for senior finance and software and A$5,500 for AI Operators1, 2 | Not published; contact us17 | Not published; contact us24 |
| Setup and recruitment fees | The FAQ states "a one-off setup fee for the preparation of your staff's workspace"8; the homepage states "No setup fees and no hidden charges"9. Ask which applies to your quote | No recruitment, placement, setup or exit fees. Nothing is payable until you choose a candidate1 | Not published; recruitment described as included18 | $500 upfront recruitment advertising fee24 |
| Minimum term and notice | "We do not have long-term lock-in contracts, but 90 days notice is required when disengaging staff"8. A minimum term is not published | No minimum term, month to month. 30 days' notice to end the arrangement, and a part month is prorated1, 3 | Terminate "at any time with proper notice"; notice length not published17 | No minimum term; 90 days' notice24 |
| Replacement policy | Not published8 | Replacement recruited at Offshored's cost if the team member leaves or is not the right fit, with candidates presented before the termination date. AI Operators carry a 30-day proficiency warranty4, 3, 5 | Performance management framework; no replacement guarantee published17 | Free replacement within the first six months24 |
| Where staff are recruited | Philippines, India, Colombia and Kenya11 | Philippines only | Philippines and Colombia19 | Philippines and South Africa25 |
| Where staff work | "Work from home, office or dedicated suite", on Cloudstaff-managed PCs12, 8 | From Offshored's office in BGC, Manila, or from home, depending on the role and the client's requirements | In-office and remote options17 | Office, remote and hybrid24 |
| Who employs the staff | "Cloudstaff is the employer for offshore staff", acting as Employer of Record11, 12. Clients contract with Cloudstaff Pty Ltd13 | Australian Pathways OPC, Offshored's registered Philippine entity, holds the employment contract. The client contracts with Offshored Pty Ltd in Sydney and directs the work day to day4 | MicroSourcing, as Employer of Record17, 20 | Staff Domain, as Employer of Record26 |
| Time to hire | As little as seven days, and typically 14 to 30 days from initial contact to team-ready8 | Typically one to two weeks from the scoping call to the start date4 | As little as six weeks17 | Typically four weeks26 |
| Australian office | Registered head office Sydney: Level 11, 1 Margaret Street, Sydney NSW 2000; Brisbane PO Box8, 14 | Sydney: Level 7, 99 York St, Sydney NSW 20006 | Melbourne, 485 La Trobe Street21 | Homebush NSW, 43/52 Parramatta Rd27 |
| Philippine sites | Primary operations centre in Clark (five sites), plus Ortigas, Makati and Cebu; other offices in London, Dover, Houston and Mumbai8, 14 | One office: Suite 706, HSS Corporate Building, BGC, Manila6 | 13 delivery centres in the Philippines and Colombia19 | Pasig City, Alabang, Pampanga, Cebu; Randburg in South Africa28 |
| Security certification | ISO 27001, ISO 9001, PCI-DSS, SOC 1 and 2, Essential Eight, HIPAA and GDPR statements9, 11 | Not ISO 27001 certified (certification is in progress). Confidentiality and IP assignment clauses in every employment contract, NBI police clearance for every hire, client logins removed on the last day | ISO 27001, ISO 9001, HIPAA, PCI-DSS22 | ISO 2700126 |
| Industries named | Accounting, administration, construction, customer support, debt collection, digital marketing, ecommerce, real estate, software development, tourism and travel, conveyancing15 | Accounting and bookkeeping, trades and construction, architecture and drafting, law firms, mortgage brokers and advisers, NDIS and allied health, property, plus 32 published roles7, 2 | Banking and insurance, healthcare, professional services, consumer and retail22 | Property, healthcare and aged care, accounting, IT, professional services, construction29 |
| Founded and size | Founded 2005 by Lloyd Ernst, Philippine operations from 2010, "over 6,000 staff", 1,000+ businesses served16, 9 | Founded in Sydney in 2023. 50+ team members, 18+ Australian clients, 5.0 Google rating from 7 reviews6 | Founded 2006, 10,000+ professionals, Probe Group subsidiary23, 17 | Established 2018; size not published25, 30 |