How much does an offshore property management assistant cost in Australia?
An offshore property management assistant costs A$1,900 to A$2,400 a month through Offshored for one full-time person dedicated to your agency. The fee is all-inclusive: recruitment, employment by Australian Pathways OPC, salary, 13th month pay, payroll, HMO health insurance, equipment, and replacement at Offshored's cost if the person leaves. There is no recruitment fee and no lock-in contract.
Does an offshore property management assistant need an Australian real estate licence?
No, because the role does not perform the functions state legislation reserves for licensed agents or registered property managers, such as signing agreements on the agency's behalf, conducting inspections in person or authorising trust account transactions. The assistant prepares, processes, chases and records the administration around those functions under the supervision of your licensed staff, who remain responsible for them.
Is it safe to give an offshore assistant access to tenant and landlord information?
The assistant works inside your property management software and CRM with the access you grant, so data stays on your platforms and you can revoke access at any time. Confidentiality is written into their employment contract with Australian Pathways OPC, they follow your password and device policies, USB ports and personal cloud drives are blocked on Offshored-supplied devices, every client login is removed on the team member's last day, and the contract also assigns the work product to your agency.
How quickly can an offshore property management assistant start?
Typically one to two weeks from your first call with Offshored. Shortlisting takes three to four days, then you interview the shortlisted assistants and choose the person yourself. Because the Philippine employing entity, payroll and onboarding are already in place, your property management assistant can start as soon as the paperwork is signed, so have property management software access, your procedures and a portfolio handover plan ready for day one.
Who employs my offshore property management assistant?
Australian Pathways OPC, a registered Philippine company, is the legal employer of every property management assistant recruited by Offshored. It holds the employment contract, runs payroll and pays the Philippine statutory contributions, while Offshored recruits and manages the person and is the Australian company you contract with. You direct the daily work, and because the property management assistant is not your employee under Australian law, superannuation, PAYG withholding and payroll tax do not apply, although you should confirm your own position with your accountant.
What hours does an offshore property management assistant work?
A property management assistant recruited by Offshored works full time, 40 hours a week, at the hours your agency sets, matched to your Australian time zone. Manila is two hours behind Sydney during standard time and three hours behind during daylight saving, so a 9am Sydney start is a 6am or 7am start in Manila. They work Australian public holidays unless the day is also a Philippine holiday, and Offshored gives two business days' notice of any Philippine holiday that affects the schedule.