An offshore property management assistant from Offshored costs A$1,900 to A$2,400 per month, all-inclusive, and handles listing, tenancy, arrears, inspection and maintenance administration for your real estate agency in PropertyMe, Property Tree or Console Cloud during Australian business hours.
Australian property managers carry large portfolios and spend much of the day on administration that does not need a licence or a local presence. One dedicated assistant takes that administration on, so your licensed staff spend their time with landlords, tenants and vendors. Offshored recruits, onboards and manages them, and Australian Pathways OPC employs them in the Philippines.
An offshore property management assistant is a full-time administrator, based in the Philippines and dedicated to one agency, who supports your property managers and, where you want it, your sales team. They work inside your property management software, CRM and portals with the access you grant, and follow your agency's procedures for your state's tenancy legislation.
The role supports licensed staff; it does not replace them. Functions that state law reserves for a licensed agent or registered property manager, such as signing agreements on the agency's behalf, conducting inspections in person or authorising trust account transactions, stay with your Australian team. Everything around those functions, which is most of the day, can be prepared, processed, chased and recorded offshore.
Confidentiality and assignment of work product are written into the employment contract, which matters in an industry that handles tenants' identity documents, bond details and landlords' financial information every day. You can change or remove system access at any time.
Start with the first column and add the second as trust builds. Your team member follows your procedures and your approval limits, documented during onboarding.
Most Australian agencies run property management in PropertyMe, MRI Property Tree or Console Cloud, sales in Agentbox, VaultRE, Rex or Box+Dice, applications through 2Apply, Snug or Ignite, and forms through REI Forms Live or, in Queensland, Realworks, with each state's bond authority alongside. Offshored shortlists candidates who already know the platforms you name; many have worked for an Australian agency before.
An offshore property management assistant from Offshored costs A$1,900 to A$2,400 per month. That is one flat, all-inclusive fee per full-time team member, invoiced monthly in advance, in the administration and support band on our pricing page.
| Item | Offshore property management assistant |
|---|---|
| Monthly fee | A$1,900 to A$2,400 per month |
| Where in the band | Lower end for listing, application and inspection administration from your procedures; upper end for an assistant with prior Australian agency experience who runs arrears, maintenance, leases and trust accounting support across a full portfolio |
| What is included | Everything: recruitment and vetting, employment in the Philippines by Australian Pathways OPC, salary, Philippine income tax and statutory contributions (SSS, PhilHealth and Pag-IBIG), 13th month pay, paid leave, HMO health insurance, payroll, timekeeping, HR and performance management, office space and equipment for office based team members, and replacement at our cost if the person leaves |
| What is not included | Seats in your property management software, CRM, portal and tenancy database subscriptions, hours outside the agreed eight-hour day, and your own time managing the work day to day, as with any employee |
For a sourced comparison with the full cost of a local property management assistant, including superannuation, leave, payroll tax and recruitment, read the 2026 offshore staff cost guide. Every band is listed on the pricing page.
What Offshored looks for when shortlisting an offshore property management assistant for an Australian business:
You interview the shortlisted candidates yourself. We suggest a short practical test, such as processing a sample application or drafting an arrears reminder, before the final decision.
Your offshore property management assistant works a full eight-hour day, Monday to Friday, at the times you set in your Australian time zone. Manila is two hours behind Sydney for most of the year, so the overlap is complete: they are online when you are, from your first coffee to close of business.
| Your office | Manila is behind by | Your 9am to 5pm day in Manila time |
|---|---|---|
| Sydney, Melbourne, Canberra, Hobart | 2 hours (3 hours in daylight saving, October to April) | 7:00am to 3:00pm (6:00am to 2:00pm in daylight saving) |
| Brisbane and Queensland | 2 hours, all year | 7:00am to 3:00pm |
| Adelaide | 1.5 hours (2.5 hours in daylight saving) | 7:30am to 3:30pm (6:30am to 2:30pm in daylight saving) |
| Darwin | 1.5 hours, all year | 7:30am to 3:30pm |
| Perth | No difference, same time as Manila | 9:00am to 5:00pm |
Team members work Australian public holidays unless the day is also a Philippine holiday, and Offshored gives you two business days' notice of any Philippine holiday that affects your team member's schedule. Every shift is logged on our timekeeping platform. See the FAQ on the Sydney to Manila time difference.
An offshore property management assistant costs A$1,900 to A$2,400 a month through Offshored for one full-time person dedicated to your agency. The fee is all-inclusive: recruitment, employment by Australian Pathways OPC, salary, 13th month pay, payroll, HMO health insurance, equipment, and replacement at Offshored's cost if the person leaves. There is no recruitment fee and no lock-in contract.
No, because the role does not perform the functions state legislation reserves for licensed agents or registered property managers, such as signing agreements on the agency's behalf, conducting inspections in person or authorising trust account transactions. The assistant prepares, processes, chases and records the administration around those functions under the supervision of your licensed staff, who remain responsible for them.
The assistant works inside your property management software and CRM with the access you grant, so data stays on your platforms and you can revoke access at any time. Confidentiality is written into their employment contract with Australian Pathways OPC, they follow your password and device policies, USB ports and personal cloud drives are blocked on Offshored-supplied devices, every client login is removed on the team member's last day, and the contract also assigns the work product to your agency.
Pick a time and William Smith, Offshored's co-founder, phones you. We scope the role, give you the monthly cost band and tell you honestly whether offshore staff will work for your business. No lock-in, no obligation.
Book a 20-minute call Call +61 437 228 350Prefer to type? Message us on WhatsApp or send the enquiry form. We reply within one business hour, 8am to 6pm AEST, Monday to Friday.