How much does an offshore property management assistant cost in Australia?
An offshore property management assistant costs A$1,900 to A$2,400 a month through Offshored for one full-time person dedicated to your agency. The fee is all-inclusive: recruitment, employment by Australian Pathways OPC, salary, 13th month pay, payroll, HMO health insurance, equipment, and replacement at Offshored's cost if the person leaves. There is no recruitment fee and no lock-in contract.
Does an offshore property management assistant need an Australian real estate licence?
No, because the role does not perform the functions state legislation reserves for licensed agents or registered property managers, such as signing agreements on the agency's behalf, conducting inspections in person or authorising trust account transactions. The assistant prepares, processes, chases and records the administration around those functions under the supervision of your licensed staff, who remain responsible for them.
Is it safe to give an offshore assistant access to tenant and landlord information?
The assistant works inside your property management software and CRM with the access you grant, so data stays on your platforms and you can revoke access at any time. Confidentiality is written into their employment contract with Australian Pathways OPC, they follow your password and device policies, USB ports and personal cloud drives are blocked on Offshored-supplied devices, every client login is removed on the team member's last day, and the contract also assigns the work product to your agency.
How quickly can an offshore property management assistant start?
Typically one to two weeks from your first call with Offshored. Shortlisting takes three to four days, then you interview the shortlisted assistants and choose the person yourself. Because the Philippine employing entity, payroll and onboarding are already in place, your property management assistant can start as soon as the paperwork is signed, so have property management software access, your procedures and a portfolio handover plan ready for day one.
Who employs my offshore property management assistant?
Australian Pathways OPC, a registered Philippine company, is the legal employer of every property management assistant recruited by Offshored. It holds the employment contract, runs payroll and pays the Philippine statutory contributions, while Offshored recruits and manages the person and is the Australian company you contract with. You direct the daily work, and because the property management assistant is not your employee under Australian law, superannuation, PAYG withholding and payroll tax do not apply, although you should confirm your own position with your accountant.
What hours does an offshore property management assistant work?
A property management assistant recruited by Offshored works full time, 40 hours a week, at the hours your agency sets, matched to your Australian time zone. Manila is two hours behind Sydney during standard time and three hours behind during daylight saving, so a 9am Sydney start is a 6am or 7am start in Manila. They work Australian public holidays unless the day is also a Philippine holiday, and Offshored gives two business days' notice of any Philippine holiday that affects the schedule.
Does Offshored provide property management assistant services across Australia?
Yes. Offshored recruits property management assistants for agencies in every state and territory. The assistant works inside your property management software and the portals from the Philippines, in your local business hours, and is employed there by Australian Pathways OPC. You contract with Offshored Pty Ltd in Sydney, and the fee is A$1,900 to A$2,400 per month wherever your agency is.
Which property management tasks can be done offshore?
Listing administration in your CRM and on realestate.com.au and Domain, tenancy application processing through 2Apply, Snug or Ignite, arrears follow-up, maintenance logging and work orders, lease renewal preparation, routine inspection scheduling, entry notices and landlord and tenant correspondence. All of it runs under the instruction of your licensed property manager, who keeps the decisions and the trust account authority. Offshored recruits for the tasks you hand over.
Can an offshore assistant support strata management?
Yes, for the administrative side. Offshored recruits the assistant for the role you describe, so a strata assistant can prepare meeting notices and minutes, issue levy notices, log and chase work orders, process invoices for approval and keep owner records current in your strata software. Decisions, licensed functions and trust account authority stay with your strata manager in Australia. The fee is A$1,900 to A$2,400 per month.