Maintenance, arrears, lease renewals, listings, trust accounting support and marketing, handled by a dedicated team member in the Philippines who works only for your agency, in your property management and CRM software and your hours.
Offshored provides dedicated offshore property management assistants, listing coordinators and administrators to Australian real estate agencies from A$1,900 per month. Each team member works only for your agency, in your property management and CRM software and your hours, and is employed in the Philippines by Australian Pathways OPC, a registered Philippine company. Your licensed agents keep the negotiating, the inspections and the client relationships; your offshore team keeps the rent roll and the listings moving.
Real estate sits alongside accounting as the industry that offshores most in Australia. A property manager with 150 to 200 properties spends most of the week on work that never needs a licence: logging maintenance, chasing arrears, preparing lease renewals, uploading listings and answering the same tenant questions. Moving that work to a dedicated offshore assistant is how agencies grow the rent roll without adding a local head for every 100 properties. This page sets out the roles that work offshore for agencies, the software and hand offs involved, the licensing, trust account and AML/CTF points to settle first, and a worked cost example. Prices are Offshored’s published 2026 bands; the cost guide shows what sits behind them.
These are the roles agencies ask Offshored for most often. Each is a full-time, dedicated person who works to your escalation rules inside your property management and CRM systems, and every band includes salary, statutory contributions, HMO, payroll and HR with no recruitment or placement fee.
Most agencies start with one property management assistant supporting two or three property managers, then add a listing coordinator once the sales team sees the difference. Typical time to hire is one to two weeks.
The offshore property management assistant works the daily task list in PropertyMe or Console: logs the maintenance request, sends the work order to the approved tradesperson, drafts the renewal, sends the arrears reminder on the agency’s schedule and updates the file. The licensed property manager approves anything that needs a decision, attends inspections, negotiates with landlords and tenants and handles tribunal matters. Agencies that offshore well set the escalation rules in writing on day one, so the offshore team knows which messages to answer and which to hand across.
Offshore real estate staff work inside your systems with their own logins. Offshored recruits for the platforms Australian agencies run, and most candidates have used at least one property management platform and one CRM before: PropertyMe, PropertyTree, Console Cloud, Palace and Rex PM for property management and trust accounting; AgentBox, VaultRE, Rex and Eagle for sales CRM; realestate.com.au, Domain and the agency website for listings; Inspect Real Estate, 2Apply, Ignite, Snug and tApp for inspections and applications; Tapi, Bricks and Agent, Maintenance Manager, DocuSign, Canva and Microsoft 365 or Google Workspace for maintenance and communication. Software licences stay with your agency, so an extra user seat is usually the only cost outside the monthly fee.
Offshoring is legal for Australian real estate agencies, and the licensing framework already draws the line between licensed work and support work. These are the points to settle before your first offshore hire starts.
The data security answer on our FAQ and our Terms of Service set out the same commitments in full.
| Role | Monthly fee, all inclusive |
|---|---|
| Property management assistant, listing and sales coordinator, leasing and enquiry coordinator | A$1,900 to A$2,400 |
| Trust accounting support, marketing coordinator, executive assistant to the principal | A$2,100 to A$2,800 |
One monthly fee covers recruitment, salary, 13th month pay, SSS, PhilHealth and Pag-IBIG contributions, HMO health cover, payroll, tax withholding and day to day HR, plus office space and equipment for office based staff. There are no placement, setup or exit fees, no lock-in contract, and you pay month to month with 30 days’ notice. The pricing page has every band and a calculator; the 2026 cost guide compares an offshore hire with a Sydney salary once superannuation, leave, payroll tax and recruitment are counted.
The 2026 offshore staff cost guide shows what a local hire really costs once superannuation at 12 per cent, NSW payroll tax, paid leave, recruitment and a desk are added to the salary: its Sydney bookkeeper example lands at A$107,950 to A$117,388 in year one against A$25,200 to A$33,600 for the offshore equivalent. The same on-costs apply to every local role in an agency.
Take an agency with 600 properties under management and a sales team of four. It adds one offshore property management assistant at A$1,900 to A$2,400 per month and one listing coordinator at A$1,900 to A$2,400 per month. Recruitment takes one to two weeks for each: a scoping call, a shortlist of screened candidates with PropertyMe or Console and portal experience, interviews with the principal and the head of property management, a Memorandum of Understanding. The combined fee is A$3,800 to A$4,800 per month, or A$45,600 to A$57,600 a year, for two full time team members working Australian hours with recruitment, leave, statutory contributions and equipment inside the fee.
Within a quarter maintenance is logged the day it is reported, arrears reminders go out on schedule, listings are live the day the photos arrive and the property managers spend their time with landlords and tenants rather than in the inbox. Run your own roles through the calculator on the pricing page to see the comparison against your local salary bands. This is an illustration of a typical setup, not a client case study.
Yes, for the support work. Offshore property management assistants log maintenance, send work orders, chase arrears, prepare renewals and answer enquiries under a licensed property manager’s instruction. Inspections, negotiation, advice and work order approvals stay with the licensed Australian team.
They can prepare receipts, disbursements and reconciliations in the trust accounting software, but the licensee in charge remains responsible for the account and must review and sign off. Access levels in the software should match that split.
At Offshored a property management assistant or listing coordinator costs A$1,900 to A$2,400 per month and trust accounting support A$2,100 to A$2,800 per month, including salary, 13th month pay, SSS, PhilHealth, Pag-IBIG, HMO, payroll and HR, with no recruitment or placement fee and no lock-in contract, and Offshored replaces the person at its own cost if they leave.
From 1 July 2026 agencies that broker property sales are reporting entities under the AML/CTF Act. Your AML/CTF program, risk assessment and reporting decisions belong to your compliance officer in Australia. An offshore team member can collect and file identification documents, run screening checks and keep the records your program requires, working to the procedures you set.
Your team member works inside your property management and CRM software at the permission level you set, through a VPN or your own remote login, and nothing is stored by Offshored. Every candidate is pre-screened and police checked (NBI clearance) before you meet them, the employment contract with Australian Pathways OPC includes a confidentiality clause and an intellectual property clause, USB ports and personal cloud drives are blocked on company supplied devices, and every login is removed on their last day.
We shortlist for the platforms you run; PropertyMe, PropertyTree, Console Cloud, AgentBox, VaultRE, Inspect Real Estate and the realestate.com.au and Domain portals are the common requests, and you interview the shortlisted candidates yourself. Recruitment typically takes one to two weeks, and a short practical test on a listing upload or a maintenance work order is a sensible final step.
More questions? The full FAQ covers legality, superannuation, time zones, working hours, qualifications and performance management. Related pages: offshore staff for accounting firms, offshore staff for mortgage brokers and financial advisers, the property management assistant role and the full industry list.
Pick a time and William Smith, Offshored's co-founder, phones you. We scope the role, give you the monthly cost band and tell you honestly whether offshore staff will work for your business. No lock-in, no obligation.
Book a 20-minute call Call +61 437 228 350Prefer to type? Message us on WhatsApp or send the enquiry form. We reply within one business hour, 8am to 6pm AEST, Monday to Friday.