Twelve questions we hear on almost every first call, answered plainly. If yours is not here, call +61 437 228 350 and we will answer it within one business hour, 8am to 6pm AEST, Monday to Friday.
Yes. Australian businesses can legally hire offshore staff. With Offshored, each team member is employed in the Philippines by Australian Pathways OPC, our Philippine employing entity, under Philippine labour law, and you pay Offshored one monthly service fee under a Memorandum of Understanding. That structure avoids the risks of engaging overseas contractors directly, which can fall under Australian workplace law.
No. Offshored's team members are not your employees under Australian law, so superannuation guarantee, PAYG withholding, payroll tax and workers compensation do not apply to them. Australian Pathways OPC, which employs all Offshored team members, pays their salary, SSS, PhilHealth, Pag-IBIG contributions and Philippine income tax. You pay Offshored one all-inclusive monthly fee. Confirm your own position with your accountant.
Australian Pathways OPC (Company Reg. 2023010082245-00), Offshored's Philippine employing entity, is the legal employer. It holds the employment contract, runs payroll, pays statutory contributions and benefits, provides HMO health insurance after probation, and carries the employment liability. Offshored is the Australian company you contract with. You direct the work day to day and your team member reports to you.
Manila is two hours behind Sydney during Australian Eastern Standard Time and three hours behind during daylight saving (October to April). Brisbane is always two hours ahead of Manila, and Perth is on the same time. Offshored staff work your Australian hours regardless, so a 9am Sydney start is a 6am or 7am start in Manila.
Offshored staff work inside your systems with the access you grant, so your data stays on your platforms and you can revoke access at any time. They follow your security, password and device policies, and confidentiality is written into their employment contract. A breach can mean dismissal and prosecution under the Philippine Data Privacy Act and the Australian Privacy Act.
There is no lock-in contract with Offshored. Recruitment is free until you choose a candidate and sign a Memorandum of Understanding, and after that you pay month to month, invoiced in advance. To end the arrangement you give 30 days' notice, and any month already paid is prorated. There is no exit fee.
Offshored's dedicated full-time staff cost from A$1,900 per month, all-inclusive. Administration and support roles are A$1,900 to A$2,400, bookkeepers and executive assistants A$2,100 to A$2,800, accountants, drafters and designers A$2,400 to A$3,400, financial controllers and developers A$3,000 to A$4,800, and AI Operators A$2,450 to A$5,500. The fee covers salary, benefits, office, equipment and HR.
Typically one to two weeks with Offshored. A free 20-minute call this week scopes the role, shortlisting from our Manila candidate pool takes three to four days, then you interview the shortlisted candidates and choose. Because the office, equipment and Philippine employing entity are already in place, your team member can start as soon as the paperwork is signed.
Yes. Offshored staff work a standard Monday to Friday, eight-hour day at the times you set, matched to your Australian time zone. They work on Australian public holidays unless the day is also a Philippine holiday, and Offshored gives you two business days' notice of any Philippine holiday that affects your team member's schedule.
Offshored recruits university-educated Filipino professionals: bookkeepers and accountants, architects and drafters, estimators, administrators, customer support staff, developers and AI Operators. Every candidate is vetted by Offshored's recruitment team in BGC, Manila before you see them, and you conduct the final interview and make the hiring decision yourself, so the person matches your standard, not just ours.
Offshored replaces them at our cost, not yours. If a team member resigns or is not the right fit, Offshored recruits a replacement from our existing Manila candidate pool and presents candidates for your review before the handover date, so the work keeps moving. There is no re-recruitment fee, and leave cover is arranged the same way.
You manage the work; Offshored and Australian Pathways OPC manage the employment. Every shift is logged on our timekeeping platform, attendance records are available on request, and staff must answer messages within ten minutes during work hours. Offshored asks for your feedback after the first month, then annually, and mediates or replaces staff who do not improve.
No. Outsourcing hands a task or function to a vendor that uses its own staff and process. Offshored's model is dedicated offshore staffing: you choose the person, they work only for your business in your systems and hours, and Offshored handles recruitment, onboarding, payroll and day to day HR, with each team member employed in the Philippines by Australian Pathways OPC. Our comparison of offshoring, outsourcing and virtual assistants sets out the differences in cost, control and risk.
Our full commercial terms, including leave, invoicing and notice periods, are published in the Offshored Terms of Service. Monthly cost bands for every role are on the roles page, and the full fee, inclusions and saving calculator are on the pricing page.
No pressure, no lock-in, no obligation. Tell us the role and we will give you an honest answer on whether offshore staff will work for your business.
Book a 20-minute call Call +61 437 228 350