Can a registered tax agent use offshore staff in Australia?
Yes. The Tax Practitioners Board permits outsourcing and offshoring provided the agent obtains client permission for the overseas disclosure, keeps registered practitioners in the review and lodgement process, and maintains confidentiality and adequate professional indemnity insurance.
Do I have to tell clients that their work is done offshore?
Yes. TPB Code item 6 requires you to tell clients to whom and where their information will be disclosed, including overseas, and APES 305 requires members of the professional bodies to disclose the provider, its location and the nature and extent of the outsourced services in the engagement document.
What does an offshore accountant cost an Australian firm?
At Offshored an offshore accountant costs A$2,400 to A$3,400 per month and an offshore bookkeeper A$2,100 to A$2,800 per month, including salary, 13th month pay, SSS, PhilHealth, Pag-IBIG, HMO, payroll and HR, with no recruitment or placement fee and no lock-in contract, and Offshored replaces the person at its own cost if they leave.
Can offshore staff lodge with the ATO on our behalf?
The usual model is that your Offshored team member prepares the return, BAS or activity statement in your practice software and your registered agent reviews and lodges it. Credentials for Online services for agents are never shared. Where your practice policy allows it, a team member can be set up as their own authorised user, and the practice remains responsible for monitoring that access.
How is client data protected with staff in the Philippines?
Your team member works inside your practice software at the permission level you set, through a VPN or your own remote login, and nothing is stored by Offshored. Every candidate is pre-screened and police checked (NBI clearance) before you meet them, the employment contract with Australian Pathways OPC includes a confidentiality clause and an intellectual property clause, USB ports and personal cloud drives are blocked on company supplied devices, and every client login is removed on their last day.
Do candidates know Xero, MYOB and Australian tax, and how quickly can they start?
Offshored shortlists for the software you run and for Australian compliance experience; Xero, MYOB, QuickBooks Online, Xero Practice Manager, Karbon, FYI, Dext, Class and BGL are the common requests, and you interview the shortlisted candidates yourself. Recruitment typically takes one to two weeks. Where a candidate is strong on the ledger but new to your particular workflow tool we say so and you decide whether a week of training is worth it.
How does offshoring accounting work for an Australian firm?
You brief Offshored on the role, Offshored shortlists in three to four days, and you interview and choose the person. They work full time for your firm only, inside your practice software and your hours, and are employed in the Philippines by Australian Pathways OPC. Offshored runs payroll and HR; you direct and review the work. Typical time from first call to start is one to two weeks.
Which offshore accounting staff can an Australian firm hire?
Through Offshored: an offshore bookkeeper at A$2,100 to A$2,800 per month, an offshore accountant at A$2,400 to A$3,400 (junior to senior, with a Philippine CPA at the upper end), a payroll administrator at A$2,100 to A$2,800, a financial controller at A$3,000 to A$4,800, and a practice administrator. Each is one dedicated full time person, not a shared processing pool.
Can an Australian accounting firm offshore bookkeeping to the Philippines?
Yes. An offshore bookkeeper through Offshored handles daily bank feeds, coding, reconciliations, accounts payable and receivable and monthly management reports for your bookkeeping clients in Xero, MYOB or QuickBooks Online, at A$2,100 to A$2,800 per month, all inclusive. Your firm keeps the client relationship, the review and the lodgement, and the bookkeeper works under your registered agent's supervision.
What is the difference between offshore accounting services and offshore accounting staff?
Offshore accounting services sell processed work by the job or the hour from a shared team. Offshore accounting staff through Offshored are dedicated people who work full time for your firm only, in your systems, to your checklists, managed by you. You pay one monthly fee per person, A$2,100 to A$2,800 for a bookkeeper and A$2,400 to A$3,400 for an accountant, with no recruitment fee and no lock-in contract.