| Pricing model | One all-inclusive monthly fee per full-time team member, invoiced in advance. Salary, statutory contributions, 13th month pay, HMO after probation, payroll, HR and equipment are inside the fee1 | Two components: a "fixed monthly service fee" per employee, plus the employee's salary and benefits passed through "with no margin attached". The service fee covers facilities, support services, IT assistance, staff management and client support8. A 2025 fee structure article says the fee includes desk space, furniture, computer, IT infrastructure, management, recruitment and HR9 |
| Published prices | Published: from A$1,900 a month, with a cost band for every role, up to A$4,800 for senior finance and software and A$5,500 for AI Operators1, 2 | Not published. There is no pricing page; the site directs enquiries to "Contact us"8, 10 |
| Setup and recruitment fees | No recruitment, placement, setup or exit fees. Nothing is payable until you choose a candidate1 | Setup or recruitment fees are not published. The fee structure article says recruitment is included in the fee9 |
| Minimum term and notice | No minimum term, month to month. 30 days' notice to end the arrangement, and a part month is prorated1, 3 | "Terminate the agreement at any time with proper notice." The length of the notice period and any minimum term are not published8 |
| Replacement policy | Replacement recruited at Offshored's cost if the team member leaves or is not the right fit, with candidates presented before the termination date. AI Operators carry a 30-day proficiency warranty4, 3, 5 | No replacement guarantee is published. Under-performance is handled through "a well-documented performance management framework" with "fair warning, an evaluation period and an escalation process"8 |
| Where staff are recruited | Philippines only | Philippines and Colombia11 |
| Where staff work | From Offshored's office in BGC, Manila, or from home, depending on the role and the client's requirements | "Options for both in-office and remote work arrangements"8, with a separate work-from-home product, MicroSourcing Remote12 |
| Who employs the staff | Australian Pathways OPC, Offshored's registered Philippine entity, holds the employment contract. The client contracts with Offshored Pty Ltd in Sydney and directs the work day to day4 | MicroSourcing employs the staff ("we employ them, ready for you to onboard") and acts as Employer of Record. The client directs day-to-day work; MicroSourcing handles HR, payroll, attendance, workspaces and onsite support8, 13 |
| Time to hire | Typically one to two weeks from the scoping call to the start date4 | "Ready to begin work in as little as six weeks"8. MicroSourcing Remote states candidates ready for interview in under 10 days and "contract to employee number one in 30 days"12 |
| Australian office | Sydney: Level 7, 99 York St, Sydney NSW 20006 | Melbourne: Level 7 South Tower, 485 La Trobe Street, Melbourne VIC 3000. No other Australian office is listed10 |
| Philippine sites | One office: Suite 706, HSS Corporate Building, BGC, Manila6 | 13 delivery centres across the Philippines and Colombia: eight in Metro Manila (Bay Area, Eastwood, Ortigas, BGC), one in Clark, two in Cebu, one in Cagayan de Oro, and Bogota in Colombia11, 10 |
| Security certification | Not ISO 27001 certified (certification is in progress). Confidentiality and IP assignment clauses in every employment contract, NBI police clearance for every hire, client logins removed on the last day | ISO 27001 and ISO 9001 certified; HIPAA and PCI-DSS compliant14. Published controls include full-disk encryption, USB and optical drive disablement, access control with MFA, 24/7 onsite IT support and CCTV-monitored compounds15 |
| Industries named | Accounting and bookkeeping, trades and construction, architecture and drafting, law firms, mortgage brokers and advisers, NDIS and allied health, property, plus 32 published roles7, 2 | Banking, financial services and insurance; healthcare; professional services; consumer and retail14 |
| Founded and size | Founded in Sydney in 2023. 50+ team members, 18+ Australian clients, 5.0 Google rating from 7 reviews6 | Founded 2006. 10,000+ professionals supporting 1,000+ clients. A subsidiary of Probe Group, backed by the investment firm KKR16, 8 |